How consistently does Google’s AI Overviews recommend the same law firms?
Written by Dan Hinckley and Clara ShermanAugust 26, 2026
Ask Google’s AI overviews for a personal injury lawyer twice and you may get two different lists. Ask it 2,500 times across 50 cities, and the randomness resolves into something measurable: which firms are locked into the answers, which markets still reshuffle, and what the model reads before it decides. We ran a test to identify patterns in how Google’s AI Overviews recommended personal injury law firms when people searched for a personal injury lawyer in 50 different cities.
Key insights
Optimizing your website matters. AI reads law firm sites more
than any other source when building its recommendation list. Two
thirds of the 26,235 sources cited across our answers (65.8%) were law
firm websites. Directories accounted for 20%, and everything else
combined was under 14%.
AI is likely to research your market across the same 7 topics,
no matter the city. Behind every answer the model runs its own
searches, and they consistently fall into: ratings and rankings, how to
choose a lawyer, settlements and success rates, practice
specializations, fees and free consultations, firm size and reputation,
and directories and referrals. Ratings and rankings alone carry 70% of
the search volume, and “how to choose a personal injury lawyer in
{city}” ran in every city we tested.
Some cities have clear winners that AI recommends every
time. 40 firm-and-city pairs appeared in 100% of their market’s
answers. The median city has 3 firms locked into 80% or more of its
answers, though the spread is wide: Portland is the only market in the
panel with no locked favorites at all, while Boston has five consuming
most of every answer.
The test we ran: one question, 50 cities, 50 fresh answers each.
50Cities
2,500AI answers
9,308Searches observed
26,235Sources cited
1,535Firms recommended
AI answers are non-deterministic. One answer is an anecdote. Fifty answers are a measurement. We asked Gemini, the model family behind AI Mode and AI Overviews, the exact same question 50 separate times in each of the 50 largest US cities. Search grounding was on, so for every answer we captured three things:
the searches the model chose to run behind the scenes,
the sources it cited,
and the firms it recommended, in order.
Fifty passes per city gives every firm a recommendation rate with real error bars: appear in 40 of 50 answers and you are an 80% firm, give or take about 6 points. It also lets us define a locked firm (80% or higher, a favorite the model returns to almost every time) and an open slot (list capacity the favorites do not consume). Firm name variants were merged before any counting; 168 merges were reviewed by hand.
In many cities AI recommends the same law firms no matter how many times you ask.
How consistent is the AI? Consistent enough that most markets have a permanent cast. Forty-nine of our 50 cities have at least one locked firm. The median city has three. And 30 of the 50 cities have at least one firm that appeared in 100% of that market’s answers (40 firm-and-city pairs in all). In San Francisco, for example, one firm appeared in all 50 of the market’s answers, every single time in first position. (As a reliability check we also ran our home market, Salt Lake City, which sits outside this 50-city panel, with a different question phrasing on a different day; the same top five firms came back.)
30 of 50
cities already have a firm recommended in 100% of their 50
answers, a fully locked incumbent.
36.5
distinct firms recommended per city on average. The
incumbent averages 49 of 50; the tail falls off fast.
1 city
has zero locked firms: Portland, the panel’s only genuinely
open field.
In the square grids, each square is one of the 50 cities.
Hover any square for the city behind it.
Here is the full spread. Most cities carry two to four locked firms; the extremes are where strategy changes:
Number of locked firms per city across the 50-city panel. Only one city, Portland, has no locked favorites at all. Four cities have five. Hover a bar to see which cities are in it.
Counting locked firms only tells half the story, because list length varies too. A city with three locked firms and nine-firm answers still has six open slots; a city with three locked firms and six-firm answers is mostly decided. Plotting both puts every market on one map:
Most open third of marketsMiddle thirdMost locked third
Each dot is a city, colored by how locked its market is. Dashed lines mark the median city on each measure. Hover any dot for its numbers.
The corners of that chart are worth naming:
Market
Open slots per answer
Locked firms
Most open markets
Philadelphia
7.6
2
Portland
7.5
0
Albuquerque
7.5
1
Most locked markets
Boston
2.2
5
San Francisco
2.9
4
New York
2.9
3
Open slots are the average number of positions per answer
not consumed by locked favorites.
Read this as a market-entry map. In Portland the AI has not made up its mind, and a firm is competing for seven genuinely available slots per answer. In Boston the realistic brief is displacing an incumbent with a 90%+ recommendation rate. Same model, same question, completely different competitive situation. Any AI visibility engagement that does not start by classifying the market is guessing.
There is a flip side to the locked firms. When a firm shows up in an AI answer at all, does it keep showing up? Usually not. We took every firm-and-city combination that appeared in at least one answer, 1,827 of them. That works out to 36.5 distinct firms recommended per city, a long tail of contenders competing under the incumbents. Then we counted how often each one came back across the 50 asks:
How often a recommended firm reappeared, counted by how many of the city’s 50 answers included it. Share of all 1,827 firm-and-city pairs that appeared at least once.
Six in ten of the firms that appear at all (60.0%) surfaced in five or fewer of the fifty answers. They are drive-bys: the model mentioned them once or twice and moved on. Only 8.4% of pairs are locked in. This is why a single favorable AI answer means very little. Seeing your firm once is closer to sampling luck than to a position, and knowing whether you are genuinely visible requires asking the question dozens of times, not once.
One more layer of recommendation math worth having on hand: national concentration is almost nonexistent while local concentration is extreme. The most-recommended firm in the entire panel holds 1.2% of the 18,713 slots, and the top five firms combined hold 3.7%. But zoom into a single city and the picture inverts: about one in twelve recommended firms is locked somewhere, and 40 of those firm-and-city pairs are at a perfect 100%. This market is not won nationally. It is won city by city, and in many cities, it has already been won.
Recommendation strength fades fast below a market’s top firms.
What “rank” means in this article
None of the rankings here are organic search rankings. When we say
position, we mean where a firm was named inside a single AI answer: the
first firm the answer recommends is position 1. When we say rank, we
mean a firm’s standing in its city once all 50 answers are counted: the
market’s most-recommended firm is rank 1. Both describe the AI’s
recommendation list, not where anyone ranks in traditional search
results.
Rank each city’s firms by recommendation rate, from most recommended on down, and compare the same rank across all 50 cities. The ladder is steep. The typical market leader appears in 100% of answers. The typical fifth firm appears in two thirds. The typical tenth firm is down to one answer in four, and by rank 20 a firm is appearing about once in every 25 asks:
Recommendation rate by rank within a city, compared across all 50 cities. The tick is the median city at that rank; the shaded band is the full spread from the lowest city to the highest.
Two things follow from this shape. First, the top of the ladder is crowded with near-permanent firms: ranks one through three all sit above 85% in the typical market, which is why displacing an incumbent is a different job than getting mentioned. Second, mid-pack visibility is worth less than it sounds. Moving from a market’s 20th firm to its 10th makes you about six times as visible, and the biggest single jump on the whole ladder is the climb into the top five.
Wondering how your firm shows up in this data?
We can pull your recommendation rate, your rank, and
who owns your market from the same panel.
Position wobbles too, and how much depends on where a firm sits. For every firm that appeared at least twice in a city, we measured how far its spot in the list drifted across its appearances. The locked leaders hold on tightly: centered near rank 3, drifting about 1.2 spots either way. Everyone below them floats in a wider band, roughly 1.5 to 1.7 spots of drift around a deeper average:
Average list position and typical drift for firms in each recurrence tier, across all firm-and-city pairs with at least two appearances. Part of the leaders’ tightness is simple geometry, since a firm near rank 1 has nowhere higher to drift.
The practical read: below the locked tier, a firm does not own a spot in the list. It owns a band, and the goal of the work is to move the whole band up.
Rank and recommendation rate travel together, too. Firms that ever reach first position average a 65.3% recommendation rate across the whole panel; firms that never break into the top three average 7.5%. There is no meaningful consolation prize for fourth place. For a marketing program, the goal isn’t “get mentioned,” it’s get mentioned first.
Google’s fan-out queries for Personal Injury Law Firm Recommendations fall into the same seven topics.
Before writing an answer, the model runs three to five of its own Google searches. These are called fan-out queries, and they are the retrieval layer that decides visibility: whatever ranks for them is what the model reads. We captured 9,308 of them, 4,362 unique, and the pattern is remarkably uniform. Strip out the city names and just 29 templates cover 58% of all search volume. The single most universal query, the only one that ran in all 50 cities, is not a rankings query at all:
“how to choose a personal injury lawyer in {city}” is a search the model
ran for itself while writing 707 of our 2,500 answers, and it ran in every
city we tested. The model grounds its recommendations partly in educational
content, not just best-of lists.
Clustering every query semantically produces seven topics, and their shares barely move between markets:
Fan-out topic
Share of all searches
Cities where it appears
Ratings and rankings (“best,” “top rated,” reviews)
69.8%
50 of 50
Selection guidance (“how to choose”)
10.8%
50 of 50
Settlements and success rates
5.9%
50 of 50
Practice specializations (car accidents, med-mal)
4.4%
50 of 50
Fees and free consultations
4.2%
50 of 50
Firm size and reputation
2.8%
49 of 50
Directories and referral lists
2.2%
46 of 50
The seven topics behind every fan-out query. Shares are occurrence-weighted: queries the model reaches for repeatedly count more.
Two details matter for content planning. First, 18% of all fan-out volume is year-stamped: the model appends “2026,” sometimes “August 2026,” to its own searches. Content with visible freshness answers the literal queries being run. Second, the topic proportions are nearly identical everywhere. The dominant topic’s spread across 50 cities is only 1.3 times what sampling noise alone would produce. Build content for these seven topics once and you have built it for every market you operate in.
The sources Google’s AI model references are mostly law firms.
Every answer cites its sources, 26,235 citations in our data. We classified all 1,387 cited websites:
Law firm websites
65.8%
Legal directories
20.3%
Award and ranking sites
4.4%
UGC and forums
3.6%
News media
2.8%
Off-topic placements
1.7%
Bar, government, and other
1.5%
Every citation behind the panel’s answers, classified into a 10-type source taxonomy, grouped here for readability.
The headline is the top row. The model’s reading list is mostly firms’ own websites. Whatever AI optimization means in legal, it starts on your own domain, because that is what gets read before the shortlist gets written.
The rest of the layer has sharp edges worth knowing:
Two directories carry the directory layer. Super Lawyers and Justia account for over three quarters of all directory citations. After those two, directory ROI falls off fast.
Award sites are read as authority. The third most-cited website in the entire study is an apply-to-be-recognized lawyer awards organization. It was cited more than every bar association and court combined. Official sources, bars and .gov domains, total 0.8% of citations.
Parasite SEO is measurable. 437 citations flow through 34 sites whose core topic has nothing to do with law: an arts blog, a restaurant site, lifestyle magazines, all hosting lawyer listicles. Small, but not zero. One cited “firm site” appears to be an outright template spam site.
The third-party legal sites doing the heaviest lifting with citations by Google’s AI Overviews
Set the firm sites aside and rank what’s left by citations, and the non-firm layer turns out to be a short list with very different shapes. Two national directories are cited in every single city. The awards site is cited almost as heavily but in only 15 cities. And two of the biggest remaining sources are not legal sites at all: YouTube is cited in 47 of 50 cities and Reddit in 34, which means video content and forum threads are part of the reading list nearly everywhere.
superlawyers.comlegal directory
2,54450 / 50 cities
justia.comlegal directory
1,53650 / 50 cities
eloa.orgawards site
74815 / 50 cities
bestlawfirms.comlegal directory
66734 / 50 cities
youtube.comvideo / UGC
65647 / 50 cities
attorneyatlawmagazine.comnews media
29027 / 50 cities
bestlawyers.comlegal directory
25627 / 50 cities
reddit.comforum / UGC
22634 / 50 cities
expertise.comawards site
15218 / 50 cities
thervo.comlegal directory
13219 / 50 cities
forbes.comnews media
13211 / 50 cities
The most-cited domains outside firms’ own websites, across all 2,500 answers. The right column shows total citations and how many of the 50 cities cite the domain at least once.
Underneath the national layer, each city has its own local legal sources that Google’s AI Overview uses
There is also a thinner layer the national view hides: domains the model cites meaningfully in exactly one city and nowhere else in the panel. This is where bar associations, city magazines, and metro news show up, the closest thing the model has to asking a local.
City
Source
What it is
Citations
San Francisco
sfgate.com
Local news
74
San Francisco
sfbar.org
Bar association
44
Washington, DC
washingtonian.com
City magazine
43
New York
nycourts.gov
State courts
33
Baltimore
baltimoremagazine.com
City magazine
25
Washington, DC
dcbar.org
Bar association
23
Dallas
dmagazine.com
City magazine
17
Oklahoma City
okcexaminer.com
Local-branded listicle site
17
Indianapolis
indyexaminer.com
Local-branded listicle site
16
Seattle
kcba.org
Bar association
13
New York
nycbar.org
Bar association
9
Portland
osbar.org
State bar
8
Non-firm domains cited at least 8 times in exactly one panel city. “What it is” reflects our manual check of each site, not just the automated classification.
Two rows in that table deserve a closer look. The Oklahoma City and Indianapolis “news” sources are not newsrooms. Both are city-branded listicle sites, the same template running “5 best” roundups for dozens of unrelated service categories, gutter cleaning to wig shops, with generic bylines and no staff page. They pattern-match to local press well enough that the model reads them anyway. The local layer is real and earnable: bar association profiles and city magazine coverage genuinely get read. But it is also porous. The same one-city lens is where the off-topic placements from the list above tend to live, including a restaurant website cited 28 times in one market.
The source mix also connects back to consistency. Cities whose citations lean hardest on firm-owned sites are the locked ones (r = +0.41), and smaller cities lean more firm-site-heavy than large ones. Put those together: in smaller markets the model reads firm websites and picks winners, and the firm with the strongest site gets locked in. In bigger markets, aggregators dilute that advantage and the answers rotate more. A small-market firm largely controls its own AI destiny.
AI justifies its picks with fee promises and award badges, not review scores.
The answers don’t just list firms, they explain them. Scanning all 2,500 answer texts for the language the model uses to justify its picks shows which credibility signals it actually reaches for, and which conventional local-SEO signals it mostly ignores. The method is simple phrase matching against the full answer text, and one answer can mention several signals.
No fee unless you wincontingency language
99.7%
Free consultation offered
77.0%
Award or directory badgeSuper Lawyers, Best Lawyers, Avvo
76.0%
Case results / track record
47.5%
Years of experience cited
46.6%
Board or trial certified
21.8%
24/7 availability
21.4%
“Millions recovered” figures
17.2%
Firm size / resources
16.2%
Google reviews mentioned by name
6.0%
Bilingual / Spanish-speaking
4.4%
A specific star rating quoted
0.4%
Share of the 2,500 answers whose text contains each signal. Exact percentages shift a few points with the phrase list used; the ordering does not. The strictest reading of a quoted rating (“4.9 out of 5”) appears in under 1% of answers; even the loosest (“a 4.9-star rating”) reaches only about 9%.
Nearly every answer leans on the same three justifications. Contingency language is effectively universal at 99.7%, free consultations appear in 77% of answers, and award or directory badge names appear in 76%. That last one closes a loop from the section above: the badges the model cites come from the same directory and award sites it reads. Roughly half of answers cite years of experience or a results track record, and about one in five mentions board certification, around-the-clock availability, or a dollar recovery figure.
Now look at the bottom of the chart. Google reviews are named in only 6% of answers, and a specific star rating almost never appears, despite reviews being the trust signal local-SEO programs spend the most energy on. Review scores may still matter upstream, in deciding which firms make the shortlist at all, but the model does not repeat them when it argues for a firm. If AI is writing your firm’s pitch, it writes it from badges, fee structure, and results figures, not from your review count.
The biggest advertising law firms are everywhere, and locked in nowhere.
If AI answers simply mirrored brand awareness, the national TV advertisers would own this channel. They don’t. The brand with the widest footprint in our data appears in 25 of 50 cities at a 4% average recommendation rate. Another household name reaches 20 cities at 11%, leads in none of them, and typically appears sixth or seventh in the list. The average competitor in that brand’s own markets gets recommended twice as often as the brand does.
National TV brand A
25/50
The widest brand in the panel appears in half the country
and averages a 4% recommendation rate where it shows up.
National TV brand B
20/50
The household name: 11% average, the market leader
nowhere, typically sixth or seventh in the list.
Strongest regional
9/50
The strongest multi-market firm: 50% average across
nine cities, and the market leader in 1 of them.
Not recommendedUnder 20%20 to 50%50 to 80%80% and up
Each card’s grid is the same 50
cities in population order, colored by that firm’s recommendation rate in
that city. Hover any square for the city and its rate.
The winning shape is the opposite: deep, not wide. The strongest multi-market performer in the panel appears in only 9 cities but averages a 50% recommendation rate in them, and the local firms that dominate a single market run at 90 to 100% while appearing nowhere else. That is what 90% of firms being single-city means in practice: this channel is won market by market, on grounding depth, not on national reach.
National TV brand A
25 cities
4% avg rate
National TV brand B
20 cities
11% avg rate
The strongest regional
9 cities
50% avg rate
A single-market leader
1 city
100% rate
Not recommended
Under 20%
20 to 50%
50 to 80%
80% and up
Each row is the same 50 cities in population order, one square per city. Darker means a larger share of that city’s 50 answers recommend the firm. The national advertising brands read as long rows of faint squares; the winning shapes are short and dark. Hover any square for the city and its rate.
How Law Firms Can Improve Your Recommendation Rate in Google AI Overviews
The answer to the title question: more consistent than most people assume,
and the consistency is concentrated. A typical city’s AI answers have three
firms that show up more than 80% of the time and a rotating cast filling the
other four to five slots. Forty firm-and-city pairs are at 100%. A handful
of markets are effectively decided, and a handful have no favorites at all.
At the national level the market looks wide open, with the leading firm
holding 1.2% of all recommendation slots. That number is misleading. This
channel is contested city by city, and inside a city the winners are stable,
the mechanism is visible, and most of it sits within a firm’s control: the
retrieval queries follow one national playbook with educational content at its
center, two thirds of the grounding is firm websites, and the directory layer
is two names.
So what do you do with all of this? The playbook falls straight out of
the data:
Classify the market before you spend. An open market is a race
for empty answer slots. A locked market is a displacement job against an
incumbent the model returns to 90% of the time. They are different projects
with different timelines, and any engagement that does not start by telling
you which one you are in is guessing.
Build the site for the seven topics. Two thirds of what the model
reads is firm websites, and its searches follow one national playbook:
how to choose a lawyer, settlements and results, fees and free
consultations, specializations. Answer those on your own domain, and keep
visible dates on the content; nearly a fifth of the model’s searches ask
for the current year.
Go deep on the two directories that matter, then go local. Super
Lawyers and Justia carry over three quarters of the directory layer the
model reads. Complete, current profiles there outweigh a long tail of
listings everywhere else. Underneath that national layer, the model also
reads each city’s own authorities: bar association profiles, city magazine
coverage, and local news. Those placements get cited only in their home
market, which is exactly the market a firm is trying to win, and they are
earnable in ways a national directory ranking is not.
Write the evidence the model quotes. Answers justify their picks
with contingency terms, free consultations, award badges, and recovery
figures, almost never with review scores. If those proof points are not
stated plainly on your pages, the model has nothing to repeat.
Play for first place, and measure it honestly. Firms that reach
first position average a 65% recommendation rate; firms stuck below the top
three average 7.5%. A single favorable answer is sampling luck. Ask the
question dozens of times, track your rate, and judge the work by whether
the whole band moves up.
Want to see how your firm performs in this data?
We hold the full panel: recommendation rates, list
positions, market classes, and the sources the model read before deciding,
for 1,535 firms across the 50 largest US cities. Tell us where to send your
firm’s numbers, who owns your market, and what it would take to move.
Get your firm’s recommendation rate
Legal Query Fan-outs · Firm Profile
Law Firm A
How this firm shows up in Google AI recommendations